- Terminos y Condiciones
Terminos y Condiciones
TERMS AND CONDITIONS
BY VISITING, USING AND/OR REGISTERING WITH THE FULLCOLORPR.COM WEBSITE ("SITE"), YOU (REFERRED TO HEREAFTER AS "YOU", "YOUR" OR "USER") AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS (THE "TERMS & CONDITIONS"). THE TERMS & CONDITIONS CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND FULLCOLORPR.COM (HEREAFTER ALSO REFERRED TO AS "WE", "US", OR "OUR") AND GOVERN ANY AND ALL USE OF THE SITE BY ANY AND ALL USERS OF THE SITE AND ANY SERVICES OFFERED THEREFROM. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS, PLEASE DO NOT USE THE SITE OR ANY SERVICES OFFERED OR ACCESSED THROUGH THE SITE. IF YOU (OR THE BUSINESS ENTITY WHOM YOU REPRESENT OR ARE ACTING ON BEHALF) HAVE A SEPARATE AGREEMENT WITH, FULLCOLORPR.COM THE TERMS OF THAT SEPARATE AGREEMENT SHALL GOVERN TO THE EXTENT THEY ARE INCONSISTENT WITH OR OTHERWISE CONFLICT WITH ANY OF THE TERMS & CONDITIONS.
FULLCOLORPR.COM is governed by the laws of the State of Florida.
CONSENT TO LAW, JURISDICTION AND VENUE; JURY TRIAL WAIVER. FULLCOLORPR.COM and Customer agree that: (a) THIS AGREEMENT IS BEING DELIVERED IN, AND SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF, PALM BEACH COUNTY IN THE STATE OF FLORIDA.INCLUDING ALL MATTERS OF CONSTRUCTION, VALIDITY AND PERFORMANCE, WITHOUT GIVING EFFECT TO ANY CHOICE OF LAW OR CONFLICT OF LAWS . ANY ACTION BETWEEN THE PARTIES ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE TRANSACTIONS CONTEMPLATED HEREBY, INCLUDING NON-CONTRACTUAL CLAIMS, SHALL BE BROUGHT IN ANY STATE OR FEDERAL COURT LOCATED IN PALM BEACH COUNTY IN THE STATE OF FLORIDA. CUSTOMER IRREVOCABLY WAIVES OBJECTIONS TO THE JURISDICTION OF SUCH COURTS AND WAIVES ANY ARGUMENT THAT VENUE IN ANY SUCH FORUM IS NOT CONVENIENT.
BOTH SHALL BE SUBJECT TO THE VENUE AND JURISDICTION OF PALM BEACH COUNTY IN THE STATE OR FEDERAL COURTS OF FLORIDA. In any legal action, Customer waives personal service and agrees to service of process by certified or registered mail, return receipt requested, postage prepaid, to Customer’s address for notices. Service shall be deemed complete five days after posting. FULLCOLORPR.COM AND CUSTOMER EXPRESSLY WAIVE ALL RIGHT AND CLAIM TO A TRIAL BY JURY UNLESS PROHIBITED BY LAW.
You acknowledge that all content included on this Site, including, without limitation, the information, data, software, photographs, graphs, typefaces, graphics, images, illustrations, maps, designs, icons, written and other material and compilations (collectively, "Content") are intellectual property and copyrighted works of FULLCOLORPR.COM, its licensees, and/or various third-party providers ("Providers"). Reproductions or storage of Content retrieved from this Site, in all forms, media and technologies now existing or hereafter developed, is subject to the U.S. Copyright Act of 1976, Title 17 of the United States Code. Except where expressly provided otherwise by us, nothing made available to users via the Site may be construed to confer any license or ownership right in or materials published or otherwise made available through the Site or its services, whether by estoppel, implication, or otherwise. All rights not granted to you in the Terms & Conditions are expressly reserved by us.
Corporate Identification and Trademarks
"FULLCOLORPR.COM" and any and all other marks appearing on this Site are trademarks of FULLCOLORPR.COM, in the United States and other jurisdictions ("Trademarks"). You may not use, copy, reproduce, republish, upload, post, transmit distribute or modify the Trademarks in any way, including in advertising or publicity pertaining to distribution of materials on this Site, without FULLCOLORPR.COM prior written consent. The use of Trademarks on any other website or network computer environment is prohibited. FULLCOLORPR.COM prohibits the use of Trademarks as a "hot" link on, or to, any other website unless establishment of such a link is
pre-approved by FULLCOLORPR.COM in writing.
User Conduct & Eligibility
You are solely responsible for the content and context of any materials you post or submit through the Site. You warrant and agree that while using the Site, you shall not upload, post, transmit, distribute or otherwise publish through the Site any materials which: (a) are unlawful, threatening, harassing or profane; (b) restrict or inhibit any other user from using or enjoying the Site; (c) constitute or encourage conduct that would constitute a criminal offense or give rise to civil liability; or (d) contain a virus or other harmful component or false or misleading indications or origin or statements of fact.
As a condition of your use of certain services offered through the Site, you may be required to register an account with us and must provide true and accurate account information at all times (including, without limitation, ensuring that your account information remains current at all times.) You agree to promptly update your membership information (if applicable) in order to keep it current, complete and accurate.
Account Security: You are solely responsible for protecting the confidentiality of your password and may not disclose your password to any other person. In the event that an unauthorized user gains access to the password-protected area of the Site as a result of your acts or omissions, you agree that you shall be liable for any such unauthorized use.
Minimum Age. The Site and its services are intended solely for persons who are 18 years of age or older. Any access to or use of the Site or its service by anyone under 18 years of age is expressly prohibited. By accessing or using the Site, you represent and warrant that you are 18 years old or older.
DISCLAIMER OF WARRANTIES
THE SITE, INCLUDING ALL CONTENT, FUNCTIONS, AND INFORMATION MADE AVAILABLE ON OR ACCESSED THROUGH THE SITE, IS PROVIDED ON AN "AS IS" "AS AVAILABLE" BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION NON-INFRINGEMENT, MERCHANT ABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. FULLCOLORPR.COM DOES NOT WARRANT THAT THE SITE OR THE FUNCTIONS, FEATURES OR CONTENT CONTAINED THEREIN WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CERTAIN USERS.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL FULLCOLORPR.COM INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, SUCCESSORS, ASSIGNS OR AFFILIATES (COLLECTIVELY, THE "COVERED PARTIES") - BE LIABLE FOR ANY INJURY, DEATH, LOSS, CLAIM, DAMAGE, ACT OF GOD, ACCIDENT, DELAY, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH ANY USE OF THIS SITE OR WITH ANY DELAY OR INABILITY TO USE THIS SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH THIS SITE, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CERTAIN USERS. IN NO EVENT SHALL THE COVERED PARTIES' TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING BUT NOT LIMITED TO NEGLIGENCE) ARISING FROM THIS AGREEMENT OR YOUR USE OF THE SITE EXCEED THE AMOUNT PAID BY YOU TO FULLCOLORPR.COM FOR THE REQUEST.
You agree to defend, indemnify and hold harmless the Covered Parties (as defined above) from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to (A) your use of the Site, (B) your breach of the Terms & Conditions, (C) your dispute with another user, (D) the unauthorized access to any password-protected area of the Site using your password, and (E) any image or content being reproduced as part of your order. If using the Site on behalf of a Third Party (as described below), you agree to defend, indemnify and hold harmless the Covered Parties as described on behalf of yourself and any Third Party.
If you use this Site to submit Requests for or on behalf of a third party ("Third Party"), you are responsible for any error in the accuracy of information provided in connection with such use as well as for any Request submitted, including related fees, charges and performance obligations. In addition, you must inform the Third Party of all Terms & Conditions applicable to all products or services acquired through this Site, including all rules and restrictions applicable thereto.
User Comments, Feedback and Other Submissions
All comments, feedback, suggestions and ideas disclosed, submitted or offered to a Covered Party in connection with your use of this Site (collectively, "Comments"), shall become and remain the exclusive property of FULLCOLORPR.COM. The Comments may be used by a Covered Party in any medium and for any purpose worldwide, without obtaining your specific consent and you relinquish all rights to such Comments. No Covered Party is under any obligation to maintain your Comments (and the use of your first name and first initial of your last name with any comments) in confidence, to pay to you any compensation for any Comments submitted or to respond to any of your Comments. You agree you will be solely responsible for the content of any Comments you make.
FULLCOLORPR.COM reserves the right to terminate your account and access to the Site and its services at any time. Termination by FULLCOLORPR.COM may include removal of access to the Service, deletion of your password, deletion of all related information and files, may include the deletion of content associated with your account (or any part thereof), and other steps intended to bar your further use of the Site and its services. If you become dissatisfied with the Site, your sole and exclusive remedy is to immediately discontinue use of the Site.
Amendments to Terms & Conditions
FULLCOLORPR.COM reserves the right, at our sole discretion, to change, modify or otherwise alter the Terms & Conditions at any time. You agree that we may modify the Terms & Conditions and such modifications shall be effective immediately upon posting. You agree to review these terms and conditions periodically to be aware of modifications. Continued access or use of the Site following such posting shall be deemed conclusive evidence of your acceptance of the modified Terms & Conditions except and to the extent prohibited by applicable state or federal law.
Changes to the Site
We reserve the right, for any reason, in our sole discretion, to terminate, suspend or change any aspect of the Site including but not limited to content, prices, features or hours of availability. We may impose limits on certain features of the Site or restrict your access to any part or all of the Site without notice or penalty. You agree that FULLCOLORPR.COM will not be liable to you or to any third party for any such limitation, modification, change, suspension or discontinuance of the Site.
Except as explicitly stated otherwise, any notices shall be given by email to FULLCOLORPR.COM at email@example.com or to you at the email address you provide to FULLCOLORPR.COM. Notice shall be deemed given 24 hours after the email is sent, unless the sending party is notified that the email address is invalid.
How do I contact FULLCOLORPR.COM?
Our postal address is:
7040 Seminole Pratt Whitney Rd.
Loxahatchee, FL 33470
We can be reached via email at firstname.lastname@example.org or by telephone at 787-358-5341
ORDER TERMS AND CONDITIONS
All prices and amounts shown on this Site are in U.S. Dollars (USD), unless otherwise noted. All prices set forth on the Site and stated herein are based on current costs and subject to change without notice and payment amounts and other terms may be subject to additional agreements between User and FULLCOLORPR.COM.
If a User submits an order on the Site to purchase printing products, design services or other services, the User agrees that all charges, taxes and shipping/handling fees will automatically be charged to the credit card or paid by User with an approved payment method.
Production of all items ordered is subject to the terms outlined below in the "Printing Turnaround Time" section, and will not begin until an order is fully paid, including shipping and handling fees.
Once the print file(s) associated with an order have been approved by the User as described below in the "Printing Turnaround Time" section, the order will be "In Production" and no changes will be allowed to the print files, job characteristics, or printing turnaround time. After an order is In Production, the entire amount of the order along with applicable taxes and shipping/handling fees shall be deemed fully paid and non-refundable. Additional Service Fees and USPS Postal Costs are non-refundable.
FULLCOLORPR.COM will reproduce color from submitted print-ready files as closely as possible, but cannot exactly match color and density (as viewed in a 5000K light booth). Because of inherent limitations with the printing process, as well as neighboring image ink requirements, the accuracy of color reproduction is not guaranteed. By placing an order with FULLCOLORPR.COM, you agree to this limitation. We will try our best to match the gradient density of each color, but we accept no responsibility for color variations between submitted files and the final printed piece. Under no circumstances will a reprint be honored for color variations that have occurred during the printing process. We are not liable for color matching or ink density on screen proofs that you approve. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density. Application of UV coating may effect or change the appearance of the printed colors. We are not liable for the final color appearance of a UV coated product.
FULLCOLORPR.COM will not be responsible for designer errors, Including files sent without proper room left for cutting. The blade will take off exactly 1/8 inch – ¼ inch off each edge of the cards so anything that you do not want cut off needs to be at least 1/8 – ¼ inch from all edges of the card. We can not guarantee precise cutting and do not recommend the use of borders. FULLCOLORPR.COM will print your files AS SENT. We will not critique your artwork. POOR QUALITY FILES WILL RESULT IN POOR OUTPUT. Low resolution Files or images will cause your piece to print blurry and maybe unreadable. Files that due not meet our guidelines will be printed AS IS and are not eligible for reprint. PLEASE give us a call if you have any questions concerning our file guidelines so that we may help you prior to submitting your files for print. We would be happy to assist you.
No Liability for Errors
FULLCOLORPR.COM is not liable for errors in a final product caused by any of the following reasons:
Spelling, punctuation and grammatical errors
- Gang Run Printing Process ( NO EXACT COLOR, NO EXACT CUT )
- Misplaced or Mixed products due to gang run printing process
Low resolution or low quality graphics and images
Artwork files that are not created following our specifications
Variances in color from the conversion of Pantone or RGB colors to CMYK
Errors in user-selected options such as size, quantity, paper and finish
Duplicate orders submitted by the User
Incorrect files uploaded
Incorrect file orientation
Cracking on folds
Incorrect or undeliverables shipping address
Damage to products after delivery to User
Over print and under print Policy
Due to the gang run method that FULLCOLORPR.COM uses, we cannot guarantee that every order will be the exact number of items which was ordered. FULLCOLORPR.COM can only guarantee that it will come within plus or minus 10% of the number of items ordered. Although rare, in the event of an under run, we will either refund or give you Store Credit for the amount of pieces we were "short" if over 10% of the order quantity.
Our pre-press department checks all submitted artwork files before printing, but you are still 100% responsible for the accuracy of your print-ready artwork files, and we encourage you to proofread all files carefully before submitting to FULLCOLORPR.COM. FULLCOLORPR.COM is not responsible for any issues as to orientation or alignment of the pages of your submitted artwork. By submitting the artwork to FULLCOLORPR.COM, you certify that you have the right to use the image(s) in your artwork files. DO NOT send any "one-of-kind" transparencies, prints or artwork. Although we take every precaution to safeguard your materials, we are NOT responsible for loss or damage of images or artwork.
Under these Terms & Conditions, you agree that you will NOT upload any artwork files consisting of the following material: offensive, indecent or improper material, nudity, any material that could give rise to any civil or criminal liability under applicable law; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights and the persons who are shown in the material if applicable. We will refuse an order based on foregoing reasons or for any other reason which in our opinion may be illegal in nature or an infringement on the rights of any third party. You accept full legal liability for the content of material processed and printed on your behalf and under your instructions. We reserve the right to refuse an order without disclosing a reason.
FULLCOLORPR.COM may also provide artwork design tools which offer a limited number of elements, including icons, fonts, color schemes, and design effects. We reserve the right to use and offer all such elements to other parties in the future. Other FULLCOLORPR.COM users may use the same design tools to create images that may have similar or identical combinations of these elements. FULLCOLORPR.COM provides no warranty of any kind that artwork created using the design tool will not infringe, or be subject to a claim of infringing, on the trademark, copyright or other rights of another party. It is solely your responsibility to obtain the advice of an attorney regarding whether any image, mark, logo name or design is legally available for your use and does not infringe on another party's rights.
We may, based on our sole discretion, set limits to the maximum number of days that we shall retain designs or other uploaded files, as well as the maximum storage space that we would allocate to such files. FULLCOLORPR.COM is not responsible for the deletion or failure to store any file whether uploaded or designed on our website. We reserve the right to delete any file stored which has been inactive for an extended period of time, or for any other reason, without prior notice.
Printing Turnaround Time
Printing turnaround time begins after we have received your print-ready files, approval for your proof and full payment for your order. If you have chosen to waive your proof approval, printing turnaround time begins after we have received your print-ready files and full payment for your order. For orders that do not have complete digital source files, or have files that are not print-ready, printing turnaround time will begin after we receive acceptable print-ready files regardless of when payment was made.
Please note that there is no production or shipping on Saturdays, Sundays and Holidays. As a result, these days are not considered when calculating printing turnaround time. In addition, while Printing turnaround time includes printing, cutting, and binding, it does not include design, mailing, or shipping transit times. You should allow additional business days for delivery based on the shipping method you selected. The estimated printing turnaround time advertised on this site is based on the typical number of hours or days that a print job is completed under normal circumstances, excluding Saturdays, Sundays and holidays.
Please understand that the design/print production process is as much an art as it is a science. Occasionally there will be delays due to technical malfunctions, equipment failure, or file problems. We will make every effort to keep these events from affecting production and / or delivery of your order.
You need to select one of the shipping methods presented to you on the Site. All shipping may be done using USPS, SW CARGO or other freight carriers. FULLCOLORPR.COM reserves the right to use the most appropriate carrier for the required transit time and destination. When choosing a shipping method, please remember that the estimated shipping transit time is based on the number of business days in transit and does not include weekends, holidays or the day the package is picked up by the carrier. For instance, a product shipped Two Day service and picked up on a Thursday would be delivered by end of day Monday.
FULLCOLORPR'S.COM responsibility is limited to preparing your printing order and turning it over to the carrier for shipping. Shipping transit times vary and FULLCOLORPR.COM assumes no responsibility for delays caused by shipping carriers, weather or any damages resulting from the failure to receive a job on time. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc.
FULLCOLORPR.COM is not liable for damages that occur during shipping.
FULLCOLORPR.COM reserves the right to modify the shipping option selected by you and retain any related difference in charges between shipping options, where FULLCOLORPR.COM completes the job prior to the turnaround time selected by you and there will be no adverse material impact on the target arrival date (see Target Arrival section below).
Please understand that the design/print production process is as much an art as it is a science. Occasionally there will be delays due to technical malfunctions, equipment failure, or file problems. We will make every effort to keep these events from affecting production and / or delivery of your order.
Target arrival dates are calculated by adding the printing turnaround time to the shipping transit time. Both printing and shipping times are based on business days only and do not include weekends or holidays.
For example, a product with a printing turnaround time of two business days and a shipping method of Two Day service would have a target arrival date of four business days after your files have been sent to production.
The cut off time for accepting files is 9:00 A.M. EST. If we receive print-ready files, proof approval, full payment and have successfully validated your delivery address by that time, we will commit to printing and shipping your product within the selected time frame.
Please understand that target arrival dates are estimates, not guarantees. Fullcolorpr.com assumes no responsibility for delays caused by shipping carriers, weather, the breakdown of equipment, illness, etc.
Antes de someter un trabajo lea nuestra sección de Preguntas y Respuestas más frecuentes; para asegurarse de que sus archivos reúnan los requisitos solicitados. Al seguir las instrucciones que hemos indicado usted también se asegura de recibir un servicio más rápido y de mayor calidad en la impresión de su trabajo. Una vez usted esté seguro de que su archivo está listo para ser sometido; por favor envíelo. Por favor tenga en mente el tiempo de producción de su trabajo, recuerde que el tiempo de producción varía de acuerdo al producto y que el mismo comienza una vez tengamos el arte gráfico según los requerimientos para entrega de artes gráficas o al momento de su aprobación final si FULLCOLORPR.COM realiza el arte gráfico. Si usted tiene alguna pregunta relacionada a medidas correctas, color, resolución y márgenes de seguridad. Por favor presione [Aquí].
ENTIENDO QUE LIGERAS VARIACIONES EN EL COLOR PUEDEN OCURRIR. Entiendo que si los colores en mi trabajo son de carácter crítico debo de comprar un Matchprint© para garantizar un color exacto (PMS) y que el uso de Matchprint© hará que el tiempo de producción se extienda, asi como el costo del producto. He leído las especificaciones del trabajo y he preparado mi archivo de acuerdo a las instrucciones especificadas.
TODO TRABAJO REQUIERE SER PAGADO AL MOMENTO DE SER ORDENADO.
ES PÓLIZA DE FULLCOLORPR.COM QUE UNA VEZ EL PAGO ESTA HECHO NO ES REEMBOLSABLE, FULLCOLORPR.COM NO GARANTIZA COLORES EXACTOS NI CORTES EXACTOS EN SU TRABAJO. Al ENVIAR SUS ESPECIFICACIONES, IMÁGENES O ARCHIVOS A FULLCOLORPR.COM O SUS AFILIADOS. EL CLIENTE RECONOCE QUE EL CLIENTE ES EL ÚNICO AUTOR DE SU TRABAJO Y QUE POSEE TODOS LOS DERECHOS PARA EL USO DE ESAS ESPECIFICACIONES, IMÁGENES O ARCHIVOS, QUE INCLUYE Y NO SE LIMITA A CUALQUIER LICENCIA EXCLUSIVA, MÁS AÚN EL CLIENTE RECONOCE Y ASEGURA QUE LAS ESPECIFICACIONES, IMÁGENES O ARCHIVOS NO VIOLAN NINGÚN DERECHO DE AUTOR SEGÚN SE ESTABLECE EN LOS ESTATUTOS DE LEY, DERECHOS DE LEY COMÚN, REGISTROS DE MARCAS “TRADEMARK” , LICENCIAS O CUALQUIER OTRO DERECHO DE PROPIEDAD QUE ESTABLEZCA LA LEY. AL SUMINISTRAR ESTAS ESPECIFICACIONES, IMÁGENES O ARCHIVOS A FULLCOLORPR.COM EL CLIENTE ACUERDA EN EXIMIR DE TODA RESPONSABILIDAD A FULLCOLORPR.COM CONTRA CUALQUIER RECLAMACIÓN RELACIONADA CON EL USO O EXPLOTACIÓN . SI LA ENTREGA ES DEFECTUOSA A CAUSA DE UN ACTO DE LA NATURALEZA (ACTOS DE DIOS) FALLOS ELÉCTRICOS, RETRASOS EN LAS AEROLÍNEAS O CANCELACIONES, ETC. FULLCOLORPR.COM HARÁ UN INTENTO RAZONABLE PARA COMPLETAR Y ENTREGAR SU TRABAJO; NO OBSTANTE, EL CLIENTE ACUERDA EXIMIR DE TODA RESPONSABILIDAD A FULLCOLORPR.COM SI LA ENTREGA ES DEFECTUOSA O RETRASADA POR ACTOS DE LA NATURALEZA (ACTOS DE DIOS), FALLOS ELÉCTRICOS, RETRASOS EN LAS AEROLÍNEAS O CANCELACIONES; O CUALQUIER OTRA RAZÓN IMPREDECIBLE QUE RETRASE LA ENTREGA DEL TRABAJO.
EN EL CASO DE CAJAS RECIBIDAS ERRÓNEAMENTE EL CLIENTE ACUERDA COOPERAR PARA PODER RESOLVER EL INTERCAMBIO DE CAJAS CON OTRO CLIENTE YA SEA PONIÉNDOSE DE ACUERDO CON EL OTRO CLIENTE PARA EL INTERCAMBIO O FACILITANDO EL PROCESO LLEVANDO LAS CAJAS AL CORREO CON LABELS NUEVOS QUE LE PROVEERIAMOS EN ESE MOMENTO. LAS CAJAS DEBEN DE SER LLEVADAS AL CORREO EL MISMO DIA QUE RECIBE LOS LABELS NUEVOS, DE LO CONTRARIO EL CORREO LAS PODRÍA RECHAZAR POR LA FECHA.
DE NO SER ASI TENDRÍA QUE SOMETERSE AL PROCEDIMIENTO DE RECLAMACIONES DE NUESTRA PÁGINA, EL CUAL PODRÍA TOMAR HASTA 30 DIAS PARA RESOLVERLO.
Debido al proceso de producción en masa de nuestros flyers los COLORES EXACTOS Y LOS CORTES EXACTOS en los flyers no pueden ser garantizados.
POLITICA DE CANCELACIONES
Ninguna orden podra ser cancelada una vez entre al sistema de FULLCOLORPR.COM; no someter los artes con la orden o someterlos incorrectamente no justificara la cancelacion de su orden por los atrasos que esto le pueda causar. Es la responsabilidad del cliente asegurarse de someter sus artes junto con la orden y cumplir con los requisitos de impresion. Verifique su correo electronico para asegurarse de que su orden ha cumplido con los requisitos o si se le ha solicitado la correccion de los artes. De surgir alguna situacion en la que FULLCOLORPR.COM apruebe la cancelacion de la orden se le cobrara un 10% del total de la misma o $10.00 dolares (cual sea mayor) para cubrir el proceso administrativo. Si la orden es de un arte grafico se calculara el tiempo invertido por hora de trabajo y se le devolvera la diferencia.
Si no desea continuar con la orden le podemos dejar el total pagado como un credito en su cuenta de FULLCOLORPR.COM, el cual puede aplicar a una compra futura. Esto esta sujeto a que la orden no haya pasado a produccion y a la autorizacion por un oficial de FULLCOLORPR.COM.
POLITICA DE RECLAMACIONES
Si su reclamacion se debe a que el paquete llego roto, mojado, o dañado de algun modo por causa del manejo del correo y por consecuencia de esto se afecto la mercancia dentro de la caja debe de seguir el proceso de reclamacion indicado en la parte posterior (A FULLCOLORPR.COM) la misma debe de hacerla en 5 dias laborables a mas tardar, para nosotros poder proceder con la reclamacion al seguro del correo postal federal.
Si su reclamacion tiene que ver con la calidad del producto, algun defecto de impresion,alguna especificacion del producto que no fue lo que ordeno o recibio una orden de otro cliente, debe de seguir nuestro proceso de reclamacion.
Si recibe una orden de otro cliente por favor no llame a los numeros de lar tarjetas en la caja; siga el procedimiento de reclamacion inmediatamente.
Cualquier reclamacion debe de ser dirigida a email@example.com dentro de los proximos 5 dias luego de haber recibido la orden.
Debe incluir la siguiente informacion:
- Numero de Orden
- Fotos que muestren el problema claramente
- Explicacion del problema
- Debe de enviar el 10% de la orden por correo a la siguiente direccion:
7040 Seminole Pratt Whitney Rd. Ste. 25-101
Loxahatchee FL 33470
SI SU ORDEN ES PARA LA REVENTA NO DEBE DE ENTREGARLE LA MERCANCIA A SU CLIENTE HASTA QUE EL PROCESO DE RECLAMACION SEA EVALUADO.
SI FUERA NECESARIO SE LE PODRIA REQUERIR LA DEVOLUCION DE TODA LA MERCANCIA PARA SER REVISADA POR EL DEPARTAMENTO CORRESPONDIENTE.
PROCESO DE APROBACIÓN DE ARTES
EL PROPÓSITO DE LA APROBACIÓN DE ARTES ES ELIMINAR ERRORES O INSATISFACCIÓN CON EL TRABAJO. ES REQUISITO ENVIAR SU APROBACIÓN POR E-MAIL , AL APROBAR AMBOS LADOS DE LOS FLYERS (BUSINESS CARDS, POSTCARDS, ETC) USTED ESTÁ ASEGURANDO QUE ES RESPONSABLE POR CUALQUIER CARGO PARA REHACER O CAMBIAR EL TRABAJO EN CASO DE QUE USTED HAYA APROBADO EL TRABAJO CON UN ERROR ( SEA SUYO O SEA NUESTRO) INCLUYENDO ERRORES DE ORTOGRAFÍA. TAMBIÉN SE REQUIERE TIEMPO ADICIONAL PARA REHACER O CAMBIAR SU TRABAJO Y ESTO AFECTARÁ LA FECHA DE VENCIMIENTO-ENTREGA. LOS CARGOS POR DISEÑO NO SON REEMBOLSABLES UNA VEZ LA ORDEN HAYA SIDO COMENZADA POR NUESTRO EQUIPO.
“CONTRATO DE LICENCIA” “LICENSE AGREEMENT”
***Todos los flyers diseñados con imágenes que pertenezcan a FULLCOLORPR.COM, Concesionarios o Afiliados serán marcados con “Copyright”, FULLCOLORPR.COM,All rights reserved.
USTED, EL CLIENTE , NO PODRÁ CREAR UNA “MARCA DE SERVICIO” (SERVICE MARK) O UN “MARCA REGISTRADA” (TRADEMARK) UTILIZANDO IMÁGENES QUE PERTENEZCAN A FULLCOLORPR.COM; CUALQUIERA DE SUS AFILIADOS O CONCESIONARIOS.
POLÍTICA DE FULLCOLORPR.COM PARA ENVIO DE MERCANCIA (SHIPPING):
FULLCOLORPR.COM HARÁ TODO LOS INTENTOS NECESARIOS PARA COMPLETAR Y ENVIAR EL TRABAJO DEL CLIENTE EN TIEMPO. SI UNA ENTREGA ES AFECTADA POR POR ACTOS DE LA NATURALEZA (ACTOS DE DIOS), FALLOS ELÉCTRICOS, RETRASOS EN LAS AEROLÍNEAS, O CUALQUIER OTRO ATRASO FUERA DEL CONTROL DE FULLCOLORPR.COM, ENTONCES FULLCOLORPR.COM ASISTIRA AL CLIENTE PARA RASTREAR LA ENTREGA O LOCALIZAR SU TRABAJO.
FULLCOLORPR.COM NO ES RESPONSABLE POR CAJAS PERDIDAS O DAÑADAS POR LAS COMPAÑÍA DE ENVÍOS.
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